Havana Airport (HAV) is also known as José Martí International Airport.
There are 5 terminals which are not connected. Most flights from the U.S. come into Terminal 3, the international terminal.
However Charlie and I arrived aboard Southwest Airlines at Terminal 2 which is known as “the charter terminal” but now accommodates scheduled flights as well. In addition to Southwest we saw Delta agents and planes.
So when we arrived we first went through immigration and one at a time presented our passports and Cuba travel card (which we had picked up at the desk near our departure gate in Fort Lauderdale).
Passports and travel cards were stamped and returned. We were screened through a security station and then we walked passed the guards under the status of “nothing to declare”.
I had been told that we could only change money at Terminal 3 but we simply walked next door from the “arrivals” building to the “departures” building to a CADECA window where we exchanged currency.
We were off on our week-long adventure.
When we were ready to head back to the airport at the end of our stay, people with more experience than we had tried to convince us we would not be leaving from Terminal 2 because of its reputation for being “charter only”.
That was not true but our taxi driver waited for us just in case we needed a ride to a different terminal. We arrived 3 hours before our scheduled flight. I went back to the same CADECA to change my Cuban money back to Euros (they did not have British pounds and U.S. dollars have a 10% additional fee).
We lined up at the Southwest desk to check-in and check our luggage.
Once more we entered into the immigration cubicle one at a time where our passports were stamped and our travel cards collected. This time they were not handed back to us.
We went through a security screening and into the waiting area.
There were restaurants, Duty Free shops, souvenir stores, bathrooms, and even money exchange windows which didn’t seem to be open.
I had read that none of these things existed at Terminal 2.
Our flight left hours after it was actually scheduled but at last we boarded our flight headed for Fort Lauderdale.
What do you do when the information you need is not available or erroneous?