Last week I got a new router and had some issues getting it going .
But I finally got connected. It was working fine on Thursday night but on Friday morning the orange light returned. We also lost our telephone dial tone.
I contacted Verizon and they sent out a technician who decided our old outside box had been fried maybe by lighting, not to mention it was a home to wasps.
He exchanged it for something new, not actually new but refurbished.
He also replaced the inside box which is smaller than the old one.
Fortunately this was the fix. All the appropriate lights are lit and I can connect to Wi-Fi again.
Do you still have a land line?